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Contact & Support

Questions, orders, or returns—our team is here to help.

How can we help?

GENERAL INQUIRY

Attach files (optional). Up to 5, max 10MB each.

FAQ


Submit an Order Support request with your Confirmation Number or PaymentIntentId. Our team will create an RMA and guide you through pickup/return.

Choose 'Damaged/Defective' and upload photos of the damage. We’ll arrange replacement or refund per policy.

Contact us ASAP via Order Support. If not shipped, we will try to update. Shipped orders may require a return.

Refunds typically process within 3–5 business days after we receive and inspect the returned items.
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