Shipping Policy
We ship ready-to-assemble cabinets, accessories, and hardware to customers nationwide. Orders ship from our supplier's warehouse in Texas. Your shipping charge is shown in your cart before you pay and does not change after you order.
Cabinet Orders
Any order that includes a cabinet or cabinet accessory ships by truck freight. Cabinet orders have a $1,500 minimum. Shipping is one flat charge set by your cart subtotal (cabinets, accessories, and hardware, after discounts and before any coupon), and it is the same price nationwide:
| Cart subtotal | Shipping |
|---|---|
| $1,500 to $1,999.99 | $499 |
| $2,000 to $2,999.99 | $299 |
| $3,000 and up | Free |
Expedited delivery (5–7 business days after shipment instead of 6–10 business days) is available on cabinet orders for an additional $500, selected at checkout. Handles added to a cabinet order ship with the cabinets at no extra charge.
Hardware-Only Orders
Orders that contain only handles or other hardware ship for $14.99, free on hardware orders of $149 or more. Hardware-only orders have a $75 minimum. They arrive 3–5 business days after your order ships.
Sample Doors
Sample doors ship free and do not count toward any order minimum or free-shipping amount.
Processing and Delivery Times
Orders ship within 1–5 business days of payment. Most orders ship within 1–3 business days; items transferred from another warehouse can take up to 5. After your order ships:
- Cabinet orders with standard delivery arrive 6–10 business days after they ship.
- Cabinet orders with expedited delivery (an additional $500, selected at checkout) arrive 5–7 business days after they ship.
- Hardware-only orders arrive 3–5 business days after your order ships.
Delivery times may be affected by events beyond our control, such as severe weather. Stock can change at any time; if an item you ordered turns out to be unavailable, we will contact you about your options before it ships.
Inspecting Your Freight Delivery
- Someone should be present at delivery to inspect the shipment and sign for it.
- Count the boxes and check for damage while the driver is on site.
- Note all visible or suspected damage on the delivery paperwork before signing. If packaging is damaged, write “Package Damaged”.
- Inspect every piece before assembly and report any problem to us right away with photos.
- Damage claims may be limited if exceptions are not noted on the paperwork at delivery.
To report damaged or missing items, use the Contact Us form and choose Order Support.
Returns
Return shipping and restocking fees are covered in our Return Policy.